FAQ

1. How to do if there is water inside your watch?

If there is only a small amount of water vapor inside your watch, the water vapor will disappear automatically over time. You can also wear the watch upside down and the water vapor will disappear in around 2 hours. If there is anything more than water vapor, for example water droplets, have your watch serviced immediately.

2. Special Note

Automatic watches rely on the natural motion of your arm to power the movement, to ensure accurate timekeeping wear your watch for at least 8 hours per day. Our automatic watches also feature handwinding. To handwind a watch without a screw down crown, turn the crown clockwise 15 times. For watches with screw down crowns, unscrew the crown and then turn the crown 15 times clockwise. Remember to screw the crown back in before use.

3. Warning

When your watch shows a time between 8pm and 4am do not adjust the day, date, month. Doing so will damage the movement. Keep your watch away televisions, computers and other things with magnetic fields.

Shipment

1. Drop Shipping

We support drop shipping, we can send your order to your customers, Please tell us the corresponding address when you place order.

2. Delivery Time

DHL/UPS/EMS: 4-15 Days

Aliexpress Premium Shipping: 15-20 days

Aliexpress Standard Shipping: 24-44 days

China Post Air Mail: 15-60 days

Kindly Notice: Due to customs or weather or shipping seasons like Christmas, there may be some delay on shipping and delivery, please kindly be more patient to wait for the further update.

3. Customs Duty Or Import Tax

Our list price usually won't include any tax, and usually buyers are responsible for the customs duty or import tax in your country.

Return Policy

We offer Free Return & Full Refund service if the item you received is different from the description on our page.

Please contact us first for the related details before shipping any items back.

For Free Return & Full Refund service, please make sure that the items stay in brand new condition that won't effect its second sale.

For return via offline express for products issue, we will cover the return shipping fee when receiving the parcel and confirming the quality is good.

Warranty And Guarantee

1. We offer 2 years warranty, please buy with confidence.

2. All items are brand new and passed the strict appearance and function quality check.

3. If you are not satisfied with the item when you receive the parcel and would like to get it returned or changed, please contact our staff for details help.

Important

Russian customer please provide Full Name And Address, The Russian Federation import policy requires it.

We provide OEM & ODM service and small quantity customization order as well, contact our staff if any needs.